questions about CopyTrans:
If you have a question about the transfer of music, videos, playlists, and apps from iPhone or iPod to PC, consult the Getting Started with CopyTrans guide.
For a way to manage your iPod or iPhone music and videos without the need for iTunes, refer to CopyTrans Manager’s user guide instead.
questions about EphPod:
The fastest way to get an answer to your iPod or EphPod question is to read the iLounge FAQ or search the iLounge Forum. Chances are, your question/problem has come up before, and with a little effort, you’ll find the answer.
The best way to get an answer to a question that you can’t find in the FAQ or Forums is to post the question in the iLounge Forum. The community of users in the iPodLounge Forum are a much more knowledgeable bunch than any other single source out there, and they’re pretty quick at answering questions.
If you require additional information or have further questions, visit the following page: How can I contact support.
I don’t know as much as the iPodLounge Forum users, and I’m not as fast about answering email, and I have an overactive spam filter, but if you want, you can send me an email at joe at swig dot com.